133 bet's Privacy Policy

133 bet is an online gaming and sports betting platform operated for Bangladeshi users. This privacy policy describes how we manage the information we collect when you use the 133 bet website, mobile application, and other services.

This policy is an integral part of our Terms and Conditions. By registering on the platform or using our services, you consent to all the terms of this privacy policy. You must be at least 21 years of age.

In this policy, the words "user", "you", or "your" refer to any visitor — registered or unregistered — on the 133 bet platform. The words "we", "our", or "133 bet" refer to the organisation that operates the platform.

133 bet collects only the information necessary to provide its services. A detailed description of the information collected is given below.

2.1 Registration and Identity Verification Information

The following information is required when creating an account:

• Full name and date of birth
• Mobile number and email address
• National ID card or passport number (for identity verification)
• Username and password

2.2 Financial Transaction Information

We store transaction-related information to process deposits and withdrawals. This includes records of transactions made via bKash, Nagad, Rocket, and bank transfer. However, we never store your full account number or PIN.

2.3 Automatically Collected Information

When you use the platform, the following information is collected automatically:

• IP address and device information (model, operating system)
• Browser type and version
• Time of site access and page navigation patterns
• Information obtained from cookies and similar tracking technologies

2.4 Gaming Activity Information

Your gaming history, betting patterns, and participation in slots or live casino are recorded. This information is used to manage your account and ensure responsible gaming.

133 bet uses the collected information for the following purposes:

Purpose	Description
Account Management	Registration, login, password recovery, and identity verification
Transaction Processing	Confirming deposits and withdrawals and maintaining transaction history
Customer Support	Providing assistance via live chat and email
Security	Preventing fraud, protecting accounts, and blocking unauthorised access
Responsible Gaming	Identifying risky behaviour and taking protective measures
Service Improvement	Improving platform performance and user experience
Legal Obligations	Complying with applicable laws and regulations

If we ever need to use your information for any purpose beyond this list, we will seek your permission in advance.

The 133 bet platform uses cookies and similar technologies. Cookies are small text files stored in your browser.

4.1 Essential Cookies

These cookies are essential for the core functioning of the platform. They are used to keep your login session active, verify security, and process transactions. These cookies cannot be disabled.

4.2 Functional Cookies

These cookies are used to remember your preferred language, login details, and interface settings, so you do not have to enter the same information again on your next visit.

4.3 Analytical Cookies

These cookies are used to understand how users interact with the platform. This information is fully anonymous and does not identify any individual. You can turn these cookies off from your browser settings.

Most modern browsers offer cookie management options. However, disabling essential cookies may cause some platform features to not function correctly.

133 bet does not sell or commercially rent your personal information. Information may be shared with third parties only in the specific circumstances listed below:

5.1 Service Provider Partners

Limited information necessary for operations is shared with payment processors (bKash, Nagad, Rocket, bank transfer), technical support providers, and gaming software suppliers. These partners are bound by the same strict privacy standards as we are.

5.2 Legal Requirements

Information may be disclosed in response to a court order, a lawful request from an investigative authority, or the requirements of applicable law. In such cases, we provide only the information that is legally required.

5.3 Fraud Prevention

Relevant information may be shared with the appropriate authorities to prevent account fraud, money laundering, or misuse of the platform.

5.4 Business Transfers

In the event of a merger, acquisition, or other business restructuring, user information may be transferred. In such cases, we will notify you in a timely manner.

Keeping your information secure is a priority for 133 bet. We use industry-standard security practices.

6.1 Encryption and SSL Protection

All data transmitted to and from the platform is encrypted using SSL (Secure Socket Layer) technology. Financial information and identity verification data are secured with an additional layer of encryption.

6.2 Access Controls

Access to your information is restricted to only those staff members who need it. All staff are bound by strict confidentiality agreements and receive regular security training.

6.3 Data Retention Period

Your information is retained while your account remains active. After an account is closed, certain information may be kept for as long as necessary to meet legal and regulatory obligations. After that, the data is securely deleted.

6.4 Security Incidents

If a security breach occurs and there is a risk that your information has been compromised, 133 bet will notify you as quickly as possible in accordance with the applicable legal framework.

As a user of the 133 bet platform, you have the following rights over your own information:

• Right to Access: You may request to know what information is stored in your account.
• Right to Correction: You may contact customer support to correct inaccurate or incomplete information.
• Right to Deletion: In certain circumstances, you may request that your personal information be deleted, except for information retained due to legal obligations.
• Right to Object to Processing: You may object to the processing of your information for specific purposes.
• Data Portability: You may request your information in a structured format.
• Opt Out of Marketing: If you do not wish to receive promotional emails and messages, you may opt out at any time.

To exercise these rights, contact us via our 24/7 live chat service or by email. We provide support in both Bengali and English. For any concerns related to responsible gaming, support is also available through the same channels.

133 bet strictly prohibits use of the platform by anyone under the age of 21. We do not knowingly collect any information from minors.

Age verification is mandatory during the registration process. If it is established that an account holder is under 21 years of age, that account will be suspended immediately and all collected information will be deleted.

If a parent or government authority reports a concern about an account belonging to a minor, 133 bet will take immediate action.

The 133 bet platform may be connected to certain third-party services. These external services are governed by their own privacy policies, which are outside our control.

Payment gateways (bKash, Nagad, Rocket) handle your transaction information according to their own policies. Gaming software providers may also follow their own data management policies.

We recommend that you review the privacy policies of these third parties as well. 133 bet is not responsible for the data management practices of these external services.

133 bet may update this privacy policy at any time due to changes in services, legal requirements, or business reasons. For significant changes, we will post a notice on the platform or inform you by registered email.

Continued use of the platform after an updated policy is published will be taken as acceptance of the new policy. We therefore recommend checking this page regularly. This privacy policy is consistent with the values and principles of the organisation described on our About Us page.

For any incident that occurred while a previous version of this privacy policy was in effect, that version will apply.

If you have any questions, concerns, or complaints about this privacy policy, please contact the 133 bet customer support team. We are available 24 hours a day, 7 days a week in both Bengali and English.

For answers to frequently asked questions, read our FAQ — you will find detailed information on accounts, payments, and privacy there.